Customer Relations Officer

Company Description

CSB Bank Limited is a full-service bank established in 1920 and headquartered in Thrissur, Kerala. With over 703 branches across the country, including semi-urban and rural centers, CSB is a well-known household banking brand in Kerala. The bank offers Retail, Wholesale, and SME Banking services, catering to over 2 million customers.

Role Description

This is a full-time on-site role for a Customer Relations Officer at CSB Bank Limited in Bhopal. The Customer Relations Officer will be responsible for managing customer inquiries, providing support, building client relations, and ensuring customer satisfaction on a daily basis.

Qualifications

• Interpersonal Skills and Customer Support capabilities
• Analytical Skills for problem-solving
• Client Relations expertise
• Customer Satisfaction focus
• Excellent communication skills
• Ability to handle multiple tasks efficiently
• Experience in the banking or financial services industry is a plus
• Bachelor's degree in Business Administration or related field