Customer Relations Manager

Build and maintain relationship with key customers.

Oversee the relationship with customers handled by your team.

Resolve customer complaints quickly and efficiently.

Keep customers updated on the latest products in order to increase sales.

Expand the customer base by upselling and cross-selling.

Understand key customer individual needs and addressing these.

Meet with managers in the organization to plan strategically.

Conduct business reviews using CRM programs.

Know your competition and strategies accordingly.