Company Description
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Role Description
This is a full-time on-site role for a Customer Relations Manager at AYRA in Mumbai. The Customer Relations Manager will be responsible for managing customer inquiries, resolving complaints, maintaining customer satisfaction, and building strong customer relationships. They will also collaborate with internal teams to ensure efficient and effective customer service.
Qualifications
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Ability to handle customer inquiries and complaints professionally and efficiently
- Experience in customer service or a related field
- Organizational and time management skills
- Familiarity with CRM software
- Fluency in multiple languages is a plus
