Aquiva Consulting is seeking dedicated and dynamic Customer Relations Specialists to join the team for a US Mortgage Process. This role involves making outbound calls and managing customer relations, with a focus on providing investment and mortgage support.
Key Responsibilities:
- Make outbound calls to customers to provide investment and mortgage support.
- Manage and maintain strong customer relations by addressing inquiries and resolving issues efficiently.
- Utilize sound knowledge of US mortgage processes to assist customers effectively.
- Maintain accurate records of customer interactions and transactions.
- Meet and exceed performance targets and quality standards.
Qualifications:
- Minimum qualification of 10+2 (High School Diploma).
- Previous experience in customer relations, particularly in the US mortgage process, is highly desirable.
- Strong understanding of investment and mortgage support.
- Excellent communication and interpersonal skills.
- Ability to work in rotational shifts.
- Immediate joiners preferred.
Compensation and Benefits:
- Attractive salary starting at INR 20,000+.
- One-way cab provided.
- Comprehensive training and career development opportunities.
- Supportive and dynamic work environment.
- If you are a motivated individual with a passion for customer relations and a solid understanding of the US mortgage process, we invite you to apply for this exciting opportunity.
Join and be part of a team that values excellence. We look forward to welcoming you on board!
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