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eZee Technosys

Customer Onboarding & Support Executive

eZee Technosys
Early Applicant
  • 11 days ago
  • Be among the first 50 applicants
Exp: 0-2 Years
2.2 - 2.2 LPA(estd)
Surat, India(estd)
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Job Description

Roles & Responsibilities
  • nNew customer onboarding
  • nBe able to understand the nature of client issues and resolve them in a timely and efficient manner.
  • nResponsible for resolving client issues via Live Chat, Email, Phone, and Remote software.
  • nSelf-motivated and be team player.
  • nMaintain policies and procedures when working with clients and provide appropriate information.
  • nCollaborate with team members on knowledge transfer, procedures, and standards.
  • nMaintain accurate records of daily communications and issues resolve

nRequirements
  • nStrong verbal and written communication skills in English & Local language
  • nGood computer knowledge.
  • nSelf-motivated and a team player.
  • nExcellent attendance and punctuality.
  • nExcellent customer service skills.
  • nPreferable language English, Local language

More Info

Industry:Other

Function:Customer Support

Job Type:Permanent Job

Date Posted: 13/11/2024

Job ID: 100188181

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eZee Technosys
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