Customer Experience Executive

Company Description

MyDentalPlan Healthcare Pvt. Ltd., located in Bengaluru & Jaipur, is a transformative dental care provider blending art, science, and technology to revolutionize dental care in India. Founded in 2015 by Indian dentists, the company's mission is to improve dental care quality in India while making it affordable and standardized for all age groups. MyDentalPlan operates at the intersection of healthcare and technology to deliver operational transformation, end-to-end consumer experience, and effective dental care.

Role Description

This is a full-time on-site role for a Customer Experience Executive at MyDentalPlan Healthcare Pvt. Ltd. in Jaipur. The Customer Experience Executive will be responsible for ensuring customer satisfaction, using analytical skills to improve processes, providing exceptional customer support, and maintaining clear and effective communication with customers.

Qualifications

• Customer Satisfaction and Customer Service skills
• Analytical Skills for process improvement
• Strong Communication skills
• Experience in Customer Support
• Ability to work well in a team
• Knowledge of dental care or healthcare industry is a plus
• Bachelor's degree in a relevant field