Company Description
MyDentalPlan Healthcare Pvt. Ltd., located in Jaipur, blends art, science, information technology, and ingenuity to revolutionize dental care in India. Founded in 2015 by three pioneering Indian dentists, the company's mission is to enhance the quality of dental care in India by offering affordable and standardized services across all age groups. MyDentalPlan operates at the intersection of healthcare and technology, delivering operational transformation, end-to-end consumer experience, and effective dental care.
Role Description
This is a full-time on-site role for a Customer Experience Executive at MyDentalPlan. The role involves day-to-day tasks related to customer satisfaction, analytical skills, customer support, communication, and customer service, ensuring a seamless and positive experience for all clients.
Qualifications
- Customer Satisfaction and Customer Support skills
- Strong Analytical Skills
- Effective Communication and Customer Service abilities
- Proven track record of delivering exceptional customer experiences
- Ability to handle challenging situations with empathy and professionalism
- Experience in the healthcare industry is a plus
- Bachelor's degree in a related field such as Business Administration or Healthcare Management
