Monrow Shoes is looking for Customer Executive to join our dynamic team and embark on a rewarding career journey
- Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to ensure customer needs are met.
- Develop and maintain strong relationships with clients to enhance satisfaction and retention.
- Stay updated on company products, services, and policies to provide informed assistance to customers.
- Prepare and present reports on customer service activities and performance to management.
- Identify opportunities for process improvements and customer service enhancements.
