Monrow Shoes is looking for Customer Delight and Growth Manager to join our dynamic team and embark on a rewarding career journey
- Develop and implement customer satisfaction and retention strategies.
- Monitor and analyze customer feedback and prepare reports.
- Collaborate with cross-functional teams to improve customer experience.
- Stay updated with the latest trends in customer service and engagement.
- Provide support and guidance to the customer service team.
- Ensure compliance with industry standards and regulations.
- Implement strategies to improve customer satisfaction and loyalty.
- Foster a collaborative and productive customer service team environment.
- Coordinate with external partners to enhance customer service offerings.
