Search by job, company or skills

Chetana Rajiv Asekar ( Proprietor Of Subhadra Jobs Consultancy )

Customer Care Representative

Quick Apply
  • Posted 24 days ago
  • Over 200 applicants
1-2 Years
INR 0.5 - 1.5 LPA

Escalators/Elevators

Job Description

Description

We are looking for a Customer Care Representative who will be responsible for providing exceptional customer service to our clients. The ideal candidate should have 0-1 years of experience in the job market context of India.

Responsibilities

  • Manage incoming calls and emails from customers and resolve issues promptly
  • Identify and escalate priority issues to the appropriate channels
  • Provide accurate and timely information to customers regarding products and services
  • Maintain customer records by updating account information
  • Handle customer complaints in a professional and courteous manner
  • Meet performance metrics such as call handling time, customer satisfaction, and first call resolution

Skills and Qualifications

  • Bachelor's degree in any field
  • 0-1 years of experience in customer service or related field
  • Excellent verbal and written communication skills in English and any regional language
  • Strong problem-solving skills and ability to multitask
  • Familiarity with CRM software and basic computer skills
  • Ability to work in a fast-paced environment and adapt to changes
  • Positive attitude and willingness to learn
  • Flexibility to work in shifts

Date Posted: 31/05/2024

Job ID: 80561753

Report Job

About Company

Subhadra jobs Consultancy is well stablished Company who provide jobs in free of cost and hire for loat of different companies overall India.

Hi , want to stand out? Get your resume crafted by experts.

Last Updated: 18-02-2025 10:06:43 AM
Home Jobs in Kolkata Customer Care Representative