Job Description
Company Description
PRASUMA is India's finest Food Brand with over 38 years of expertise, specializing in Fresh & Chilled Deli Meats and Ready to Cook Momos. The company has earned a reputation for product and service excellence among retail outlets, restaurants, chefs, and consumers nationwide. PRASUMA is a family of passionate foodies dedicated to delivering delicious experiences every day.
Role Description
This is a full-time on-site role for a Customer Care Professional at PRASUMA located in Gurugram. The Customer Care Professional will be responsible for ensuring customer satisfaction, providing customer support, utilizing analytical skills, effective communication, and delivering high-quality customer service.
Qualifications
- Customer Satisfaction, Customer Support, and Customer Service skills
- Analytical Skills and Communication abilities
- Strong problem-solving skills and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Experience in the food industry or customer service role is a plus
- Excellent interpersonal skills and a positive attitude
- Bachelor's degree in Business Administration or related field
Skills: customer service,customer care,customer satisfaction,customer support,customer,communication
