Customer Care Exeuctive

Company Overview

Workis Solution is the go-to destination for the next-gen workforce to upgrade their careers. We work with established companies and promising startups to bring exciting job vacancies to our audience. Headquartered in Faridabad, Haryana, with 11-50 employees. Visit our website at https://workis.co.in/

Job Overview

Junior Customer Care Executive position with 1 to 3 years of experience located in Noida, Uttar Pradesh, India. Full-Time employment with Workis Solution, a leading destination for career advancement.

Qualifications and Skills

• 1. Previous experience in BPO or customer service roles preferred.
• 2. Strong English communication skills for effective interaction with customers.
• 3. Ability to handle customer queries and complaints with empathy and professionalism.
• 4. Excellent communication and interpersonal skills.
• 5. Patience and ability to work under pressure to meet customer needs.

Roles and Responsibilities

• 1. Handle customer inquiries and provide accurate information about products and services.
• 2. Resolve customer complaints in a professional and timely manner.
• 3. Maintain a high level of customer satisfaction through excellent service delivery.
• 4. Communicate with customers via phone, email, and chat channels.
• 5. Collaborate with internal teams to ensure customer needs are met effectively.