Customer Care Executive

1) Monitor candidates during their online session to ensure academic integrity.

2) Verify candidates identities and ensure they meet the environmental and technical requirements for the exam.

3) Provide clear instructions to candidates before the start of the exam.

4) Report and/or escalate any suspicious activities or rule violations to the appropriate authority.

5) Assist candidates with any technical issues that may arise during the test

6) Adherence to company policies for conduct is paramount in maintaining the integrity and professionalism expected of an ETS proctor.