Make outbound calls to inform customers about our services and promotions.- Handle inbound inquiries, schedule appointments, and address customer concerns.
Follow up with customers post-service to ensure satisfaction and gather feedback.
- Maintain and update customer records.
Assist with service bookings and coordinate with the service team.- Resolve customer complaints promptly and professionally.
Be responsible for any additional duties that are related to Customer Care
Job Type: Full-time
Pay: 20,
- 00 - 30,000.00 per month
Jadwal: - Day shift
Tunjangan:
Provident Fund
Upah Tambahan:
Education:
Experience:- Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
* English (Preferred)
Work Location: In person