Dear Candidate,
Greetings from Master Bazar
We have an urgent opening for the Customer Care Executive.
Shift: Night Shift
Mode of Work: Work from Office
Address: , Pandav Nagar Rd, Mayur Vihar, New Delhi
Customer Care Executive (US Shift)
Do you thrive in a fast-paced environment and enjoy building positive customer relationships Are you passionate about providing exceptional service If so, we want to hear from you!
We're seeking a motivated and articulate Customer Care Executive to join our team and provide top-notch support. In this role, you'll be the first line of contact, ensuring a positive customer experience across various channels.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Effectively troubleshoot customer issues and provide clear, accurate solutions.
- Research and escalate complex issues to the appropriate team when necessary.
- Maintain a positive and professional demeanor at all times, fostering trust and building rapport with customers.
- Document all customer interactions accurately and efficiently.
- Contribute to a positive and collaborative team environment.
Requirements:
- Minimum of 1 year of customer service experience (preferred).
- Excellent written and verbal communication skills in English, with a strong emphasis on clear pronunciation and grammar.
- Active listening skills and a genuine desire to help others.
- Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
- Proficient in using computer software and applications.
- A positive attitude and a commitment to providing exceptional customer service.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work in a fast-paced and dynamic environment.
- Positive and supportive team culture.
- Growth and development opportunities.
Interested candidates can share their resumes at [Confidential Information]
