Responsibility:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Guide customers through solutions and provide clear instructions.- Maintain accurate records of customer interactions and transactions.
Collaborate with other teams to improve product functionality and customer experience.
- Assist in the development of support documentation and knowledge base articles.
Meet or exceed performance targets for customer satisfaction, response time, and resolution time.
Job Types: Full-time, Permanent
Pay: 15,- 00 - 25,000.00 per month
Benefits: - Health insurance
Provident Fund
Schedule:
Education:
Experience:
- Technical support: 1 year (Preferred)
total work: 1 year (Preferred)- Customer service: 1 year (Preferred)
Language: English (Preferred)
Work Location: In person
+91 8000141414
