Skills:
Excellent communication skills, Empathy, Problem-solving abilities, Patience, Active listening, Conflict resolution, Time management, Multitasking,
Company Overview
Hemocean Outsourcing is a staffing and recruiting company based in Jabalpur, Madhya Pradesh. With a dedicated team, the company provides training, placement services, and top to bottom positions for graduates all year round. Hemocean Outsourcing has 2-10 employees and can be found at hemocean.com.
Job Overview
Customer Care Executive Position at Hemocean Outsourcing
Job Type: Full-Time
Location: Bangalore
Experience: 1-5 years (Junior level)
Qualifications And Skills
- Excellent communication skills
- Empathy
- Problem-solving abilities
- Patience
- Active listening
- Conflict resolution
- Time management
- Multitasking
Roles And Responsibilities
- Act as a primary point of contact for customer inquiries and concerns.
- Provide information and assistance to customers in a professional and courteous manner.
- Resolve customer complaints efficiently and ensure customer satisfaction.
- Handle customer requests, orders, and escalations promptly and accurately.
- Document all interactions with customers accurately for future reference.
- Collaborate with other teams to ensure seamless customer experience.
- Meet service level agreements and performance targets consistently.
