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Customer Care Executive

Company name confidential
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  • 6 months ago
  • Over 500 applicants
Exp: 1-6 Years
3.5 - 4 LPA
Gurgaon / Gurugram, Hyderabad / Secunderabad, Telangana

Education/Training

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Job Description

Must Have Good communication skills.Handling outbound calls.Speaks professionally. Respond to basic student queries Have a basic understanding of the education industry Research required information using available resources Handle and address customer complaints/issues Classify the calls based on their importance as per defined criteria Identify and escalate priority students Follow up customer calls where necessary

Bachelor of Arts (B.A), Bachelor of Architecture (B.Arch), Bachelor of Business Administration (B.B.A), Bachelor Of Computer Application (B.C.A), Bachelor of Commerce (B.Com), Bachelor Of Technology (B.Tech/B.E)

More Info

Role:Customer Service Executive (Voice)

Industry:Education/Training

Function:Customer Service/Call Centre/BPO

Job Type:Permanent Job

Skills Required

Voice support
Voice Process

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Date Posted: 18/05/2024

Job ID: 79460793

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