Customer Care Executive

Job Description: International Voice Process - Customer Support

• Position: International Voice Process - Customer Support

• Location: Kharadi, Pune

• Work Type: Work from Office

• Shifts: 24/7 rotational shifts

• Working Days: 5 days a week

• Salary:

• Fresher: 3 LPA

Experienced (minimum 6 months in customer support): Up to

• 5 LPA
  
  

  Eligibility Criteria:

  
  Any non engineering background graduate fresher with a passion for customer support
  
  Candidates with a minimum of 6 months of experience in customer support are preferred
  
  
• Job Responsibilities:

Handling international voice calls and providing excellent customer support

Addressing and resolving customer queries and concerns

Ensuring customer satisfaction through effective communication and problem-solving skills

Maintaining a high level of professionalism and customer service standards

• Key Skills Required:

Excellent communication skills in English

Strong interpersonal skills

Ability to handle multiple tasks and work under pressure

Basic computer skills and familiarity with customer support software

• Additional Information:

Attractive salary packages and performance-based incentives

Opportunities for growth and career advancement

Training and development programs to enhance your skills

Job Types: Full-time, Permanent, Fresher

Pay: Up to 500,000.00 per year

Jadwal:

• Night shift

Rotational shift

• US shift

Tunjangan:

• Health insurance

Life insurance

• Paid sick time

Education:

• Bachelor's (Preferred)

Experience:

• International voice process: 1 year (Preferred)

total work: 1 year (Preferred)

• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)

English (Preferred)

Work Location: In person

• Speak with the employer*

+91 8306472887