Proven experience in a customer care or sales role, with a strong track record in cold calling and lead generation.- Excellent communication skills with a persuasive and convincing approach.
Strong selling skills and the ability to articulate value propositions effectively.
- Good looks and professional demeanor, creating a positive impression with customers.
Ability to handle difficult situations and resolve conflicts with patience and tact.- Proficiency in using CRM systems and other customer service tools.
Positive attitude, proactive approach, and strong problem-solving abilities.
- Respond promptly and effectively to customer inquiries via phone, email, and chat.
Provide detailed information about our products and services to potential and existing customers.- Address and resolve customer complaints or issues with professionalism and empathy.
Conduct follow-up calls and ensure customer satisfaction.
- Actively engage in cold calling and outreach to potential clients to generate leads.
Utilize convincing power and selling skills to promote and upsell our applications.- Maintain detailed records of customer interactions and feedback.
Collaborate with other team members to enhance the overall customer experience.
Job Type: Full-time
Schedule:
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
+91 9512596663
