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Employee Hub LLP

Customer Care Executive

Early Applicant
  • 14 days ago
  • Be among the first 50 applicants

Job Description

Responsibilities

  • Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations)
  • Sending Reports & Analyzing.
  • Event Organizing. (Marketing)
  • Events for retail Partners. (Retail Operations)
  • Looking after fit out work of brands. (Operation)
  • Coordinating with MEP, Security, House Keeping & Parking Team.
  • Coordinating with Project team for Mall renovation work.
  • Weekly meetings with the out source team members.
  • Customer service CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner
  • Retail relations CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement
  • Government compliance Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances
  • Credit control assistance CCE is responsible for financial aspects of the Mall which including rent , CAM , Utilities collection, parking collection.
  • Retail and service provider Communication Responsible can effectively communicate with a diverse group of individuals, including property management, retail management, security staff, Housekeeping , MEP & Parking staff middle management, and more
  • Records , Reports and inventory CCE need maintain track inventory, record , record day to day operations SOPS , and other administrative tasks.
  • Handling Parking Department.
  • Looking after Parking checklist, Attendance & grooming standard of all staffs.
  • Coordinating with the retailers & their issues with the concern team & try to fix their problem ASAP

Job Types: Full-time, Permanent

Pay: Up to 20,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Technical support: 1 year (Preferred)
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

More Info

Industry:Other

Function:Retail Operations

Job Type:Permanent Job

Skills Required

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Date Posted: 14/11/2024

Job ID: 100391161

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Last Updated: 28-11-2024 06:06:42 PM
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