Customer Care Executive

Roles & Responsibilities

1. Responsible to handle high inflow of incoming calls and
emails.

2. Ability to resolve complex customer issues whilst working
towards achieving agreed operational targets.

3. Build sustainable relationships and trust with customer
accounts through open and interactive communication.

4. Capturing VOCs to identify the continuous improvements
opportunities

5. Should have experience in inter department coordination.

6. Maintain the set SLAs while responding to customers

7. Follow communication procedures, guidelines and policies.

Why Join Us
- Opportunity to work with a growing leader in the dental products space.
- Collaborative and innovative work environment.
- Competitive salary and benefits package.
- Career growth opportunities in a fast-paced industry.