Customer Care Executive, Degree Fresher, Kochi

CUSTOMER CARE ASSOCIATE (Degree Fresher), Kochi
Looking for a dedicated and energetic Customer care executive who is responsible to interact with customers and assist them with financial services
Qualification:

• Any Graduates with sound communication skills in Hindi, Malayalam and English. Should be confident, Smart and a Person with a highly positive attitude. Understanding of the SIP, Insurance, Mutual Funds etc will be a plus

Roles and Responsibilities:

• Handling customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
• Curating streamlined email and social media communication mediums for offers, updates and much more
• Handling customer concerns and complaints in a timely manner
• Establishing a positive rapport with all clients and customers in person or via phone

Experience: Degree Fresher
Salary: 18 25K
Job Location: Palarivattom, Kochi
Industry: Financial Services
Interested candidates are requested to share their updated resumes to [Confidential Information] or contact 9072771003

Job Type: Full-time

Pay: 18,000.00 - 25,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Customer care: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person