Customer Care Executive
Kindly apply those who have previous experience in immigration.
- Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per tele calling script.
Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.- Analyzing and reporting customer data to devise new strategies or update the existing ones
Communicating with them through various including email, social media, phone or SMS
- Making appointments that fit into the schedule of the client and the customer.
Assisting them if they are facing a problem and troubleshooting it.- Ensuring the customer has a positive experience with the company.
Fostering a healthy relationship between the client and the customer.
- urgent Hiring in Chandigarh sec 44
Job Type: Full-time
Pay: 20,
- 00 - 25,000.00 per month
Benefits: - Cell phone reimbursement
Schedule:
Morning shift
Education:- Higher Secondary(12th Pass) (Preferred)
Experience:- Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
