Customer Care Executive

Key Responsibilities:

Assist customers via multiple channels and resolve their issues.

Deliver accurate product and service information.

Listen to concerns, offer solutions, and ensure follow-up.

Maintain high customer satisfaction through effective communication.

Work with internal teams to handle and escalate complex issues.

Document interactions for continuous improvement.

Skills & Qualifications:

Fluent in English and Hindi, with no MTI or RTI.

Clear and professional communication skills.

Graduate from any field.

Open to both freshers and experienced candidates.

Job Types: Full-time, Permanent

Pay: 23,000.00 - 40,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Required)
• total work: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• English (Required)

Work Location: In person