CUSTOMER CARE EXECUITVE

candidate should manage outbound calls.

candidates should have minimum qualification 12th pass or any graduation.

candidates should handle customer Engagement.

Identify customer needs, answer questions and solve problems.

candidate should speak English, Marathi or Hindi languages.

Provide information about products and services, take/cancel orders, and record details of complaints

Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to designated departments for further investigation.