Hiring Customer Service Representative -Only FemaleWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints to concern department.
- Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
Communicating with customers through various channels.- Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.- Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
- Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.- Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
- Experience working with customer support.
Job Type: Full-time
Schedule:
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Inbound voice: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Work Location: In person
+91 9769106910
