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Elite Mgt Services

Customer Care Coordinator

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Been more than 2 years into Customer Care role from Mumbai Location.
  • JOB RESPONSIBILITIES: -

Customercare after sales service handling role. Computer knowledge - MS office - word, Basic Excel sheet
  • Attend to customer service calls on phone
New order processing & feeding in the system
  • Manage the work allocation thru the service management system
Make repair quotations in Tally and interact with the customer for approval
  • payment follow-up if any
complaints or grievances solving
  • coordinate with the services and spares team for completion and close service calls
Good in Ms Office. Tally aware or worked than Advantage (ELSE CO WILL TRAIN ON THE SOFTWARE

Job Type: Full-time

Pay: 20,
  • 00 - 25,000.00 per month

    Benefits:
  • Provident Fund
Schedule:
  • Day shift
Fixed shift

Application Question(s):
  • Are you Ready to attend Interview on short notice and NP 0-11 days

Experience:
  • Customer Care: 4 years (Preferred)


Work Location: In person

More Info

Industry:Other

Function:Customer Care

Job Type:Permanent Job

Skills Required

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Date Posted: 21/10/2024

Job ID: 97348715

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