This role is integral to the sale and deployment of our software product solution and support of our customers. This includes five key areas:
- Sales orientation
- Demonstrates product expertise with Enterprise Resource Planning (ERP) and Commodity Trading & Risk Management (CTRM) software
- Provides quality customer service for large and strategic customers and serves as the lead functional consultant
- Follows Professional Services implementation standards
- Assesses complex project situations to make appropriate recommendations to both iRely and the customer
Do you have the following skills and experience
- A minimum of 6 years of experience in implementing ERP
- Experience in implementing commodity trading and risk management (CTRM) software product with special focus on the following areas:
- Commodity Futures and Options Trading
- Risk Management in Physical and Futures Trading
- Price and Basis Risks
- Mark-to-Market
- Trading Profit & Loss
- Contract Management in Procurement and Sales
- Costing
- Counter Party Risks in Procurement
- Position Management
- Understanding of various derivatives transaction like options and over the counter (OTC) derivatives
- Forex Trading
- Risk Management
- Experience in Financial Accounting desired
- Experience in implementing systems for customers in North America and Europe
- Business Analysis or System Analysis
- Bachelor s/Master s degree in information systems, supply chain/or related discipline, and accounting
- SAP ERP, NetSuite, Microsoft Dynamics, Oracle ERP, or Sage implementation experience is highly desirable but not a requirement
What you will be doing
- The implementation consultant is responsible for delivering iRely i21 solutions to customers. This individual must develop a high level of expertise in the commodity trading and risk management space.
- Pre-sales product demonstrations
- Works in close concert with a project manager in successfully delivering projects
- Delivers technical implementation activities from post-sale to the transition to support
- Execution of project plan tasks associated with engagements
- Requirements gathering
- Build & configuration
- User Acceptance Testing (UAT) support
- Training (Train-the-Trainer & End User Training)
- Go-Live Support (On-Site or Remote)
- Meeting customer expectations and timelines are crucial to the success of our team.
- Excellence in quality customer service is imperative.
- Work is performed both remotely and by traveling on site to work directly with the customer
