Company Overview
KKR & Co. Inc., together with its subsidiaries, is a leading global investment firm that offers alternative asset management and capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR's insurance subsidiaries offer retirement, life and reinsurance products under the management of The Global Atlantic Financial Group.
KKR's Gurugram office will provide best in class services and solutions to our internal stakeholders and clients, drive organization wide process efficiency and transformation, and reflect KKR's global culture and values of teamwork and innovation. The office will contain multifunctional business capabilities and will be integral in furthering the growth and transformation of KKR.
Team Overview
KKR's CSRE organization is a shared services function. The procurement team's objective is to provide transparency across market data spend to optimize decision making and budgets. The team oversees administrative operations across the firm including training, development, process enhancement, and implementation of best practices. The team also collaborates with relevant departments to ensure effectiveness in process quality and communication.
Position Summary
The role is responsible for providing ongoing internal support to new joiners regarding their access to systems, tools and licenses. The role provides and revokes the relevant licenses and access along with coordinating automation efforts onto Service Now. The role would require being proactive, highly organized, critical detail-oriented nature, and ability to prioritize competing tasks effectively.
Roles & Responsibilities
Operational Excellence
- Onboarding request forms from new joiners regarding the list of access requirements
- Tracking, metrics and reporting using advanced excel
- Reviewing, executing, and closing of Service Now tickets for market data access timely manner
- Handle the access request to all data at the firm to maintain confidentiality and proper data governance in master inventory file
- Provide access to systems along with license allocation to new joiners or team members
- Keep a track of the market data licensing and maintenance of the same of master inventory
- Revoke access to systems in specific instances of exit management or other official requests during off-boarding
Stakeholder Management
- Serve as point of contact for new joiners regarding access requests and software licenses
- Use judgment while dealing with a broad range of stakeholders across the firm
Qualifications
- Bachelor's Degree or equivalent work experience required
- 1-3 years of experience in similar roles and understands business processes for financial organizations
- Experience in a multinational Finances Services organization and/or Private Equity preferred
- Ability to manage access requests from new joiners
- Ability to maintain records of licenses
- Systems/ Tools/ Application knowledge:
- Experience with Concur Expense/ Invoice preferred
- Proficiency in data analytics, report development
- Advanced proficiency in Excel
- Service Now
- Displays high intellectual curiosity and innovative mindset
- Demonstrates highest levels of integrity
- Focuses on delivery excellence and accountability
- Displays team-work orientation and is highly collaborative
- Builds strong relationships with local and global colleagues
- Displays behaviors of self-reliance
KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law. 
