Key Responsibilities:
- Provide exceptional customer service to Airtel customers through various communication channels.
Handle customer inquiries and resolve issues promptly and efficiently.- Maintain a thorough understanding of Airtel products and services to provide accurate information.
Document and update customer records based on interactions.
- Collaborate with team members to ensure high-quality service delivery and customer satisfaction.
Participate in 45 days of paid training to understand the company's processes and enhance service skills.
:
Minimum of 1 year of experience in customer service within the BPO industry. (Mandatory)- Excellent communication skills in English. (Mandatory)
Graduates only. (Mandatory)
- Ability to work in rotational shifts (24/7) for male candidates.
Age limit up to 30 years.- Immediate joiners required.
:
5 days working week.- No cab facility or meals provided.
:
45 days of paid training to equip you with the necessary skills and knowledge.
Job Type: Full-time
Pay: 25,- 00 - 29,000.00 per month
Benefits: - Health insurance
Schedule: Rotational shift
Supplemental Pay:
Ability to commute/relocate:
- Delhi District, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
Customer service: 1 year (Required)- customer inquiries: 1 year (Required)
Team management: 1 year (Required)
Language:
* Hindi (Preferred)
Location:
- Delhi District, Delhi (Required)
Work Location: In person
