solomo360 Technologies is looking for CSM Manager to join our dynamic team and embark on a rewarding career journey
- Develop and implement customer success strategies to enhance client satisfaction and retention.
- Collaborate with sales, marketing, and product teams to align customer success efforts with business goals.
- Monitor and analyze customer success metrics, including NPS, retention, and churn rates.
- Provide training and support to the customer success team to improve performance and skills.
- Stay updated with the latest industry trends and best practices in customer success.
