Job Title: Customer Support Executive
- Shift: 24/7, Majority Night Shift as per US hours / 5 Days working
- Facility: Cab Services are available / 1-time Meal for candidates
Handle customer queries promptly and professionally via phone, email, and chat.- Provide accurate information about our electric vehicle products, services, and processes.
Resolve customer complaints and issues efficiently to ensure customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
Collaborate with other team members to ensure consistent service delivery.- Continuously update knowledge of electric vehicle industry trends and company products.
Excellent communication skills in B2 or C1 US English, both verbal and written.- Typing speed: 35 WPM, 90% accuracy.
Graduation degree preferred.
- Experience in BPO, particularly in an international process, is preferred.
Freshers with exceptional communication skills are welcome to apply.
Job Types: Full-time, Permanent, Fresher
Pay: 25,- 00 - 29,000.00 per month
Benefits: - Food provided
Schedule: Monday to Friday
US shift
Education:
Experience:- total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
* English (Preferred)
Work Location: In person
