CRM Executive

Required Male Candidates - 2 Nos

Qualification: Any Bachelor Degree

Skills required: Excellent communication skill in English and Hindi + 1 local language, MS office

Work Experience: Minimum 2 years in the relevant field

Roles and Responsibilities Documentation:

Maintaining customer database (address, contact details, KYC documents, etc...)

Preparing and execution of agreement, Tripartite agreements, NOC and other related documents Customer Query management :

Responding to customer queries related to project, status of unit, accounts

Responding to customer queries related to legal documentation in coordination with legal team

Responding to queries raised by financial institution on legal documentation in coordination with legal team, Financial Institutions :

Coordination with banks for approval of projects for home loan

Execution of documents related to project approval

Assisting customers with respect to sanction of loan and disbursal of payment Payments : Projecting receivables

Notifying customers regarding upcoming payment milestone in coordination with Project team

Sharing statement of account

Sending Demand note on completion of milestone

Coordination with banks for disbursal of payment

Follow up on payments

Sending receipts on receiving the payments

Sending interest note for delayed payments

Sharing statement of account Updates:

Sending monthly project update to customers

Providing unit update to customer as and when required Handovers:

Checking units for handover readiness in coordination with projects team

Hanover of unit to respective home owners

Assis ng customers in registration of their homes in coordination with legal ream

Hanover of projects to maintenance team

Assisting homeowners in forma on of Homeowners association

Job Type: Full-time

Pay: 10,095.09 - 24,383.58 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 2 years (Preferred)

Work Location: In person

Expected Start Date: 25/09/2024