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Ramky Estates & Farms

CRM Executive/ Senior CRM Executive/ Assistant manager CRM

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

  • Developing and implementing CRM strategies to increase customer engagement and loyalty
  • Managing and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation
  • Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement
  • Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities
  • Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectives
  • Ensuring the accuracy and completeness of customer data in the CRM systemProviding training and support to staff members on the use of the CRM system
  • Conducting customer surveys and gathering feedback to improve customer satisfaction and experience
  • Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

More Info

Industry:Real Estate

Job Type:Permanent Job

Date Posted: 16/10/2024

Job ID: 96426977

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