CRM Executive

Profile : CRM Executive

Area: Koramangala, Bengaluru

Experience : Minimum Fresher OR 1 Year OR Intern

Responsibilities:-

Building and maintaining profitable relationships with key customers.

Overseeing the relationship with customers handled by your team.

Maintain end to end Client relationship

Resolving customer complaints quickly and efficiently.

Keeping customers updated on the latest products in order to increase sales.

Meeting with managers in the organization to plan strategically.

Expanding the customer base by upselling and cross-selling.

Understanding key customer individual needs and addressing these.

Conducting business reviews using CRM programs.

Knowing your competition and strategizing accordingly.

Requirements and skills:-

A bachelor's degree in administration or a related field.

Excellent interpersonal and communication skills.

Proficient in all Microsoft applications.

Superior product knowledge.

Maintain a positive attitude focused on customer satisfaction.

Job Type: Full-time

Pay: Up to 25,000.00 per month

Schedule:

• Day shift

Experience:

• Customer relationship management: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

Application Deadline: 27/09/2024