Development of New Credit Policies and Tools- Created a comprehensive credit policy to manage and mitigate debtor risks.
Credit Limit Management-Established procedures for setting initial credit limits for new customers based on thorough analysis.
Customer Analysis-Conducted in-depth analysis of all customers, reviewing past records and financial statements to assess credit risk.
Debtor Management Support- Analyzed various debtor-related factors to identify and highlight critical cases requiring attention.
System Controls and Automation-Introduced automation to streamline credit control procedures, reducing manual errors and improving efficiency.
Customer Appointment Form (CAF) Management- Implemented validation checks to control and manage new customer appointments effectively.
Management Information Systems (MIS) and Presentations-Prepared various MIS reports and presentations to support decision-making for the credit control function and broader business strategy.