Atlas Systems Inc. is a Software Solutions company headquartered in East Brunswick, NJ. Incorporated in 2003, Atlas provides a comprehensive range of solutions in the area of GRC, Technology, Procurement, Healthcare Provider and Oracle to customers across the globe. Combining our unparalleled experience of over a decade in the software industry and global reach, we have grown with extensive capabilities across industry verticals. your company profile, things you would want to highlight to jobseekers
Responsibilities:
- Manage daily administration and general monitoring to keep the Coupa within their portfolio running well.
- Provide support for, and timely resolution of, escalated issues on/with, those Coupa.
- Support daily administration of Coupa applications, including health monitoring, log inspection, capacity planning, and performance tuning. Automation of many of these tasks is strongly encouraged.
- Perform platform specific assignments related to mobile/kiosk platform management
- Monitor incident queues dedicated for Coupa, responding to tickets by severity and in accordance with agreed-upon SLAs.
- Maintain a roadmap of Coupa future state, inclusive of planned integrations, features, or enhancements.
- Create and/or maintain application-specific documentation including data flow diagrams, user training materials, data dictionaries, etc.
Required Experience and Skills
- Support experience with mobile ordering platforms and user facing kiosk technology
- Deep application knowledge of one finance applications Infor SUN, Coupa
- Experience in Inventory systems (Dataworks), Hospitality systems (Oracle Opera), Sales systems (Oracle Simphony), is a added advantage
- Excellent communication, organization, and presentation skills
Other Desired Experience
- Integration experience with EDI or cXML
- Hospitality experience a strong plus
