M.L. Jewellers is looking for Counter Sales to join our dynamic team and embark on a rewarding career journey.Customer Service: Providing excellent customer service is paramount.
This includes greeting customers, answering their questions, offering assistance, and ensuring a positive shopping experience
- Product Knowledge: Having in-depth knowledge of the products or services offered, including their features, benefits, and pricing
- This enables the sales professional to help customers make informed purchasing decisions
- Sales and Upselling: Actively engaging with customers to identify their needs and recommending relevant products
- Sales professionals may also try to upsell or cross-sell complementary items to increase sales
- Point of Sale (POS) Operations: Operating cash registers or computer-based POS systems to process transactions, handle payments, and issue receipts accurately
- Inventory Management: Monitoring product stock levels, restocking shelves, and informing management when inventory needs replenishing
- Visual Merchandising: Ensuring that products are displayed attractively, following store merchandising guidelines to entice customers
- Loss Prevention: Implementing security measures to prevent theft or loss of merchandise
- This includes monitoring suspicious activities and following store security procedures
- Returns and Exchanges: Handling customer returns and exchanges while adhering to store policies and ensuring customer satisfaction
