Counsellor

Profile - Senior Academic Counselor

About the Role

As a Counselor will be responsible for building relationships with potential learners and

converting them into paying customers for skilled courses.

Responsibilities

Cold call and qualify potential leads from a designated target audience.

Understand learner needs and recommend suitable courses from our portfolio.

Deliver impactful sales presentations overthe phone, highlighting the value and

benefits of PW skills courses.

Negotiate effectively and address customer concerns to secure enrollments.

Build strong relationships with potential learners and nurture leads for future

conversions.

Maintain accurate records of calls, interactions, and progress towards individual

and team targets.

Contribute to the continuous improvement of sales processes and strategies.

Qualifications

Proven experience inB2C sales, preferably in the education ortechnology sector.

Excellent communication and interpersonal skills, with the ability to build rapport

and trust over the phone.

Strong problem-solving and consultative selling skills.

Ability to identify and overcome objections confidently.

Time-management skills and the ability to work independently and as part of a

team.

Target-oriented and motivated to achieve success.

Proficiency in using CRM tools and data analysis for reporting.

Knowledge of data science or programming is a plus.