Strategic Planning and Leadership
- Foster a culture of excellence, innovation and customer satisfaction
- Develop and Implement Business Strategies to achieve company objectives.
- Develop and Implement Business Strategies to achieve company objectives
Operation Management
- Oversee overall operations of multiple restaurant locations.
- Ensure consistency in quality, service and customer experience across locations.
- Monitor and Improve operational efficiency, productivity and profitability.
Financial Management
- Develop and Manage annual Budget and financial plans
- Monitor and control expenses, inventory and labour costs
- Achieve revenue growth and profitability targets
People Management
- Lead, motivate and develop a high performing team of restaurant managers and staff.
- Foster a positive work environment and promote employee engagement
- Ensure effective recruitment, training and talent development
Customer Satisfaction and Marketing
- Develop and Implement customer satisfaction initiatives
- Monitor Customer feedback and implement improvements
- Collaborate with marketing team to develop brand building strategies
Quality Assurance and Compliance
- Ensure compliance with food safety, health and regulatory standards
- Maintain high quality standards for food, service and ambience
- Conduct regular audit and inspections
Reporting and Governance
- Provide regular performance reports to CEO
- Ensure compliance with company policies, procedures, and governance.