We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we're proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.
We're seeking an organized, detail-oriented
Contact and Billing Coordinator to join our team.
This role involves managing invoices, processing payments, and ensuring financial records are accurate.
You'll be a vital part of our Customer Experience department, contributing to the overall financial health of our company.
Why Aggreko Here are some of the perks and rewards.
- Competitive compensation
- Annual Bonus
- 1 day WFH policy
- 21 days holidays.
- Life and Health Insurance
- Company Vehicle
Responsibilities
Prepare customer invoices, including:
- Review customer proposal or customer contract with Aggreko to ensure full understanding of charges quoted to customer and how those charges should be invoiced to the customer
- Review all agreement related documentation to ensure any variance from the proposal to the invoice can be explained, and if needed, reach out to appropriate Aggreko team members for support
- Review all costs linked to the M3 Agreement to ensure all charges are included on the customer invoice at the correct rates
- Follow-up with various teams to resolve open issues to allow invoicing to proceed
- Reconcile customer Purchase Order to invoice amount to ensure sufficient Purchase Order funds, and if not, work with customer and appropriate team members to obtain Purchase Order increases
- Obtain appropriate approvals, using Delegation of Authority, to reduce or no charge costs based on request from sales/sales management
- Accumulate documentation from various departments when customers require backup with the invoice
- Approve and print M3 invoice, ensuring all invoice related documentation is stored in the Aggreko Document Library (ADL)
Maintain the integrity of agreement related documents within the Aggreko Document Library (ADL)
Liaise with various departments to support customer related queries
- Tax Department related to customer sales tax
- Payroll Department related to Aggreko employee documentation
- Collections Department related to expediting customer payments as well as processing potential invoice credits
Support of internal and external audits as required by the business and or customer
Ensure all customer (Internal / External) non-billing related queries routed to billing are forwarded along to the appropriate Aggreko team members
Requirements And Skills
- Bachelor's degree in Finance, Accounting, or related field.
- At least 1 year of experience in a similar role.
- Strong knowledge of billing procedures and best practices.
- Excellent organizational and multitasking skills.
- High level of accuracy and attention to detail.
- Experience with an ERP system, or customer relationship management (CRM) database
- Power user of Microsoft PowerPoint, Excel, Word, Teams, and other software programs
- English speaker
- Excellent communication skills
We recruit the best talent. Apply now and help us keep the power on.
About Aggreko
We welcome people from different backgrounds and cultures, and respect people's unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that's how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
Equal Opportunity Employer, including disability and veterans.
Equity, diversity and inclusion at Aggreko
We welcome people from different backgrounds and cultures, and respect people's unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that's how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
