Documentation Workflow Management
- Oversee the progression of the documentation workflow, ensuring documents are created, reviewed, and updated efficiently.
- Conduct bi-weekly queue review checks to ensure timely processing of documents.
Content Updates and New Processes
- Manage the bi-weekly What's New process to update teams on changes, additions, or removals in documentation.
- Initiate the annual review workflow process, ensuring a thorough update and revision of all documentation as needed.
Knowledge Wiki Workflow
- Implement and manage the Knowledge Wiki workflow to ensure a centralized, accessible, and up-to-date repository of information.
- Regularly review and update Knowledge Wiki content to support knowledge sharing and continuous learning across the organization.
- Coordinate with subject matter experts to incorporate key information and maintain content accuracy in the Knowledge Wiki.
Reporting and Analysis
- Generate and distribute 30-day aging reports to managers to highlight pending or delayed documentation tasks.
- Provide 60-day aging reports to organizational leadership for an overview of documentation status and process improvement opportunities.
Power BI Reporting
- Develop and maintain Power BI reports to provide real-time insights into documentation workflows and process performance.
- Analyze data from document control processes to identify trends, process bottlenecks, and areas for improvement.
- Present Power BI reports to stakeholders, helping to drive informed decisions and optimize document control practices.
Document Maintenance and Purge
- Conduct a monthly draft purge to remove obsolete or outdated drafts and maintain a streamlined document repository.
- Implement an obsolete page process to manage outdated or redundant documentation effectively.
Employee Training and Support
- Add employees to reviewer and approver groups as needed, ensuring they have the necessary permissions for their roles.
- Assign and review training completions to confirm that employees understand document control processes and standards.
Administrative Group Management
- Manage space administrative groups to streamline document access and control within different teams or departments.
Translation and Localization Support
- Oversee the translation tag process to ensure accurate translation and localization of documentation where required.
Controlled Documentation Consulting
- Provide controlled documentation consulting to departments, ensuring all documentation adheres to organizational standards and compliance requirements.
Career Level - IC1
