Content Management Assistant

About You

Nivi is seeking a detail-oriented and motivated Content Management Assistant to join our team.

About the Role

In this role, you will play a crucial role in managing Nivi's content library - for its chatbot and marketing assets. The primary tasks are:

• Organizing existing content by subtopic
• Implementing feedback to improve current content
• Building and editing chatbot conversations
• Writing taglines and calls-to-action for Nivi's marketing assets
• Collaborating with translators to translate new content into multiple languages

This role is fully remote and reports to the Product Owners across Nivi's health domains.

Requirements

• Strong organizational skills and attention to detail
• Ability to work independently and collaboratively in a fast-paced environment
• Experience using at least one content management system (for example, Wix, Squarespace, Wordpress, Substack, Shopify) OR high degree of comfort with other digital editing interfaces
• Laptop and consistent access to internet
• Moderate or fluent written and spoken English
• Desirable but not required: ability to read one of the following languages: Hindi, Assamese, Swahili, Kannada, Marathi, Hausa, Khasi

About the Company

Nivi is a digital health company founded in 2016 with a mission to enable every person to realise their own aspirations for better health. We accomplish this through our interactive chat-based marketplace, askNivi, which is available for free to users through WhatsApp.

askNivi focuses on providing on-demand, trusted, and actionable health information that enables every individual to make more informed and supported decisions about their health. The key health areas covered by askNivi are Sexual and Reproductive Health (SRH), Maternal and Child Health, Tuberculosis, HIV/STI, Malaria, HPV & Cervical Cancer, and Vaccine Hesitancy.

Operating in India, Kenya and Nigeria in five languages, Nivi has engaged over 1.5 million users globally.

How to Apply

Interested candidates should submit their resume and a cover letter outlining their qualifications and interested in the position to [Confidential Information]