Overview:
We seek an enthusiastic and proactive Content and Community Intern to join our team. In this role, you will help engage and support our user community, learning to understand their needs and assisting with initiatives to enhance user satisfaction and app experience. This internship is ideal for someone passionate about community-building and eager to develop communication and engagement skills.
Note: Please respond to the screening questions based on your language proficiency.
Key Responsibilities:
- Assist in managing daily communication with users, ensuring they feel supported and heard.
- Collaborate on strategies to grow active users by encouraging and supporting community members, including matchmakers, content creators, and moderators.
- Help create initiatives that support and upskill community members, ensuring their ongoing engagement with the app.
- Work closely with the product team to support new feature launches aimed at user engagement and retention.
- Contribute to building micro-influencers within the FRND community, focusing on matchmaking, virtual gifting, and radio shows.
- Stay informed on social media trends and insights to help boost platform engagement.
- Support various language-speaking communities to maintain a positive and interactive environment.
Requirements:
- This is an In-Office paid Internship for the duration of 3 months
- PPO based on exceptional performance
- Fluent in languages such as Tamil, Telugu, Kannada, or Malayalam.
- Familiarity with social media platforms and a keen interest in community engagement.
- Good interpersonal and communication skills.
- A basic understanding of app-based engagement metrics is a plus.
- Ability to take initiative, work well in a team, and manage multiple tasks.
- Available to work six days a week, including the 1st and 3rd Saturdays of each month.
About FRND
FRND, a virtual gifting-based audio social app for Bharat, is trying to transform the landscape. Focusing on the next billion non-English speaking internet users, it's changing how people connect in India, particularly addressing challenges faced by individuals, especially women, in tier 2 cities.
We're committed to resolving growth and user activation issues and developing revenue-generating features like Virtual Gifting. If you're passionate about high growth and have a first-principles mindset, we invite you to join our core user acquisition team as we strive to connect with the next billion internet users.
Why FRND
- Because we place a strong emphasis on a product-oriented mindset and the resolution of unique challenges. We are actively engaged in the vast market of the next billion users, spanning across India, Latin America, and the Middle East.
- Here, you can enjoy competitive compensation packages, equity opportunities, and the prospect of personal growth that is parallel with FRND's journey.
- You'll have the privilege of collaborating directly with our Founders on stimulating projects, and relish the flexibility of an Unlimited Leave Policy while taking complete ownership of your tasks.
- Experience accelerated learning, supported by renowned investors like Krafton, India Quotient, and Elevation Capital.