Important Information
Location: Chennai
Experience: 6+ years
Job Mode: Full-time
Work Mode: Hybrid
Job Summary
Participate in business-facing activities such as presenting current solutions, conducting workshops to understand requirements, and participating in business development efforts.
Responsibilities and Duties
- Lead the design and deployment of virtual/voice assistants to address complex business challenges and improve outcomes.
- Work closely with cross-functional international teams to design and implement virtual/voice assistants.
- Consult on customer projects and work packages that meet business requirements
- Understand and analyse business requests
- Maintain effective relationship with business teams, understand their priorities and new requirements for existing business automations
- Create and maintain communication bridge between business teams, SMEs and teams of technical experts located globally
- Customer and stakeholder management, change management, and deployment support
- Act as the regional point of contact for all business requests (new functionalities or customization), providing regular updates to project manager on project progress, risks, and issues
Qualifications:
Provide consultancy and business analysis for Virtual/Voice Assistants
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality. 
