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Merative

Consultant, Information Technology

Merative
Early Applicant
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Hyderabad / Secunderabad, Telangana, India

Job Description

Configure, monitor, and maintain electronic data transfer systems and processes. Work with data suppliers and recipients to set up data transmissions, and provide electronic data transfer (EDT) troubleshooting support.
RESPONSIBILITIES
  • Work with data suppliers/customers/third parties to configure inbo und and outbound data transfers
  • Troubleshoot data transfer and system prob lems related to the EDT process
  • Create and maintain EDT user accounts , along with other documentation , necessary for managing access a nd security on the EDT systems
  • Act as primary technical contact for data suppliers and internal staff regar ding EDT processes and policies
  • Regularly report on the status of emergent/ ongoing issues
  • Work with team to identify systemic problems and to plan future repairs and enhancements
  • Participate in Lean process improvement activities
MINIMUM QUALIFICATIONS
  • Experience working with various data transfer protocols: SFTP, HTTPS, etc.
  • Highly organized and able to manage high volume of support desk requests
  • Ability to use Windows command-line interface to work on bot h internal and external systems
  • Familiarity with Linux navigation and basic commands
  • Knowledge of enterprise PGP software and several third-party data transfer clients (WS- FTP, MOVEit , Rebex )
  • Understanding of LAN and WAN networking and data transfer concepts
  • Understanding of HIPAA and security requirements involved in electronic data transfer
  • Aptitude for technical concepts and good problem solving skills
  • Ability to quickly l earn new software and processes
  • Excellent written communication skills
  • Customer service/support or help desk experience
  • Able to adapt to changing priorities and tasks
PREFERRED SKILLS AND EXPERIENCE
  • Excellent computer skills-Windows, MS Word, Excel, Access, Outlook, etc.

More Info

Industry:Other

Job Type:Permanent Job

Date Posted: 09/10/2024

Job ID: 95689643

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