Consultant

Job Summary:
* To perform design, implement, and maintain complex product modules/sub-systems.
* To perform moderate to complex product design activities that require extensive research and analysis with excellent reasoning/logical/analytical skills.
* To participate in product design, support meetings with internal teams and customers.
* To perform complex bug verification, release testing and beta support for assigned products.
* To research problems discovered by customer or product support and develop optimized solutions to the problems.
* To execute unit testing, integration testing for every development.
* To follow all the metrics in delivering the best quality product.
* Since our customers are in various parts of world, willingness to travel and assist in performing on-site client work on a very short notice.
* To take care of product with minimal transition from product architects.
* To follow the processes defined at organization/department level.
* To document all the development work in detail as per the process guidelines.
* To communicate effectively, fluently in written/oral with good interpersonal skills as a team player.

Key Responsibilities:
* Responsible for working with Infor customers all-through the project planning, application configuration and deployment/roll-out to end users.
* This involves customer-facing and online meetings/calls, hands-on software configuration, project documentation, and Teams and onsite training sessions.
* As we operate in a fast-paced environment, consultant must be ready to work on multiple tasks and with several customers during a day.
* Able to perform the defined activities with minimal supervision and zeal to perform more than what is defined.
* Prepare configuration documentation.
* Develop custom extension specifications.
* Assist in implementing and testing custom extensions.
* Provide support to clients from kick-off to post go live.
* Maintain and execute issue logs, action logs, risk logs.
* Attend weekly update calls with each client.
* Maintain a positive professional demeanor.

Key Requirements:
* Bachelor's degree or equivalent.
* 2-5 years general experience.
* Strong technical and application knowledge and working experience in C#, VB.Net, OOPS, XML, XML Schema and SQL Server, JSON, JavaScript.
* Functional and technical experience with PLM for Process (Optiva) is a plus.
* Formal customer facing consulting experience is a plus.
* Fluent written and spoken English is mandatory.
* Willingness to travel

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called [1] Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that's why we created a policy that you can read [2] here.

References

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1. https://www.kochind.com/about/business-philosophy
2. https://www.infor.com/about/privacy