Trainee shall be responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead.
Competencies:
- Ability to Process Simple, Medium and High complexity tasks
- Ability to Create process related reports within the desired time frame that is expected
- Follow the set guidelines/framework while structuring all work products
- Ability to provide implementable recommendations basis the gaps and problems identified.
- Ability to identify process gaps and/or recommend improvement ideas (Ex - Kaizens)
- Ability to enhance knowledge within specific domain while accessing / utilizing learning resources in order to deliver efficiency
- The Ability to analyze simple and small size data points for doing rule-based transactions.
- Ability to focus and provide attention to details during analysis.
- Ability to Identify inaccuracies in the data or where data is not complete
- Ability to distinguish between relevant and irrelevant information required to execute operations deliverables.
- Ability to take decisions on the type and adequacy of information in processing an order.
- Ability to understand the expectations to perform day-to-day tasks.
- Ability to comprehend and come up the learning curve required to do his tasks as per the defined training timelines/training schedule using the right resources.
Technical Skills:
- Should have basic knowledge of MS office (Word, Excel & Power-point)
Educational Qualification and Experience:
Minimum of 15 years of formal education - Diploma/Graduate (Commerce/Art/Business Administration)
