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NatWest Digital X

Confirmation & Settlements Associate

Early Applicant
  • 13 days ago
  • Be among the first 50 applicants

Job Description

Customer Service & Operations, Customer

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Confirmation & Settlements Associate

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Closing date for applications: 30/09/2024

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Gurugram, India
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Permanent
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Full Time
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#R-00242304

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Join our digital revolution in NatWest Digital X

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In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

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So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.
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Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

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This role is based in India and as such all normal working days must be carried out in India.
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Job description

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Join us as a Confirmation & Settlements Associate

  • nYou'll have the opportunity to work with and influence a dynamic team, leading the customer support model and principles for them to follow
  • nYour work will be integral in allowing your team to deliver the complete processing of trade confirmation and settlement
  • nHone your communication and collaboration skills, as you'll be building relationships with key stakeholders across the bank
  • nWe're offering this role at associate level

nWhat you'll do

nIn this key role, you'll be making sure that our trade confirmation and settlement specialists have the correct tools, infrastructure and resources to meet stakeholder and customer needs. You'll identify issues with existing business processes and coordinate with others to make improvements and corrections. We'll also look to you to represent the bank in industry forums, working groups and conferences to influence industry decisions and strategy.

nAdditionally, you'll be:

  • nMaking sure that processes and procedures for trades on the strategic system stack are globally consistent, with any exceptions approved and documented
  • nOverseeing procedural changes and initiatives and delivering their global implementation
  • nContributing to the design of key projects and new product onboarding
  • nMaintaining an up to date understanding of the global business and developing relationships with all operating centres and key stakeholders

nThe skills you'll need

nWe're looking for a professional with an MBA and significant experience of working in a similar role and environment. You'll have excellent interpersonal skills and the ability to adapt your communication style to suit all audiences.

nYou'll also need:

  • nExcellent leadership and motivation skills, with the ability to inspire confidence in teams
  • nThe ability to build and foster a culture of continuous improvement and continually review delivery channels
  • nStrong stakeholder management skills
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Date Posted: 13/11/2024

Job ID: 100197421

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Last Updated: 14-11-2024 07:27:57 PM
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